Terms of service

Who these terms are with

These terms are between you (the business subscribing to BarberData) and Aftermath Ltd., company number C110654, VAT MT31570511, registered in Malta. They apply when you create an account, start a trial, or subscribe.

What we provide

BarberData is software for running a barbershop — appointments, a walk-in queue, customer records, payments and reporting — together with, on most plans, a camera that measures activity on your shop floor. What each plan includes is set out on our pricing page. We may add and improve features; we will not remove something you are relying on without telling you in advance.

Your account

You are responsible for keeping your login details private and for what the people you invite do with their access. Tell us promptly if you think an account has been compromised. You must give us accurate billing details and keep them current.

Trial, payment and cancellation

• Plans start with a free trial of the length shown at signup. We will not charge you during it.
• After the trial, subscriptions are billed monthly or annually in advance. Prices exclude VAT.
• There is no minimum term. Cancel whenever you like and you will not be billed again; the plan runs to the end of the period you have already paid for.
• We do not refund part-used periods, except where the law requires it or where we have clearly got something wrong.
• If a payment fails we will tell you and try again before restricting anything.

Equipment

Where a plan includes a camera, the equipment remains ours and is lent to you for as long as you subscribe. We will fit it and maintain it. Please take reasonable care of it, do not modify it, and return it when you stop — we will arrange collection at our cost. Fair wear and tear is expected and not chargeable.

Your data is yours

Everything you put into BarberData — your customers, bookings, takings — belongs to you. You can export it at any time, in a format you can open in a spreadsheet, without asking us first. If you leave, you can take it with you, and we will delete our copies within ninety days of the account closing unless the law requires us to keep something longer.

Where we handle personal information on your behalf, we do so under your instructions as your processor. Our privacy notice explains what we do with the limited information we collect directly.

Using it properly

Do not use BarberData to break the law, to send messages to people who have not agreed to receive them, or to interfere with the service for anybody else. If you use the camera, you are responsible for telling your customers and your staff about it, and for doing that in the way the law where you operate requires. We provide notices and guidance to help; we cannot do it for you.

Availability

We work to keep the service running and will give notice of planned maintenance where we can. We do not promise uninterrupted availability except where a specific service level is agreed in writing on an Enterprise plan.

Liability

Nothing here limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be limited. Subject to that, neither of us is liable for indirect or consequential loss, and our total liability in any twelve-month period is limited to what you paid us in that period.

Ending the agreement

You may stop at any time. We may suspend or end an account if it is used unlawfully, if it puts the service or other customers at risk, or if payment remains outstanding after we have asked. Except in serious cases we will contact you first and give you a chance to put it right.

Changes to these terms

If we change these terms in a way that matters to you, we will tell you at least thirty days before it takes effect, and you may cancel if you do not accept it.

Law

These terms are governed by the law of Malta, and the courts of Malta have jurisdiction.